Refund/Cancellation Policy
Effective Date: June 25, 2026
Parker’s Room Training Lab, LLC (“Parker’s Room,” “we,” or “us”) wants every nurse and healthcare professional who trains with us to have a smooth, stress-free experience. This policy outlines how we handle cancellations, transfers, and refunds for our training programs, continuing education courses, and preceptorship sessions.
If you need to cancel a registered session, please contact us as soon as possible at info@parkersroomtraininglab.com or (469) 591-1500.
Cancellations by Participants
- Cancellations made 7 or more days before the scheduled session are eligible for a full refund.
- Cancellations made 3 to 6 days before the scheduled session are eligible for a 50% refund or a full credit toward a future session.
- Cancellations made less than 48 hours before the scheduled session are not eligible for a refund. A credit toward a future session may be issued at our discretion.
- No-shows are not eligible for a refund or credit.
Transfers & Rescheduling
If you need to reschedule, we’re happy to transfer your registration to another available session at no charge, provided you notify us at least 48 hours in advance. Transfers requested with less than 48 hours notice are subject to availability and may incur a rescheduling fee.
Cancellations by Parker’s Room
If Parker’s Room Training Lab cancels a session due to low enrollment, instructor unavailability, facility issues, or circumstances beyond our control, all registered participants will receive a full refund or the option to transfer to an alternate session at no additional cost.
How Refunds Are Processed
Approved refunds will be returned to the original payment method within 7 to 10 business days. Processing times may vary depending on your bank or payment provider.
Contact Us
Email: info@parkersroomtraininglab.com
Phone: (469) 591-1500